Merveloa™ and merveloa.com are owned and operated by Hangzhou Changyuan Yijia Education Technology Co., Ltd.

“Merveloa™,” “we,” “us,” and “our” refer to the store operator. “You” and “your” refer to a website visitor, customer, account holder, or other user of the website.

By accessing or using merveloa.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and the policies applicable to your order.

To make a purchase independently, you must have reached the age of majority in your state or place of residence and have the legal capacity to enter into a binding agreement.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

We grant you a limited, personal, revocable, non-exclusive, and non-transferable permission to access and use the website for these purposes, subject to these Terms and applicable law.

You may not use the website to:

• violate applicable laws, regulations, sanctions, or another person’s legal rights;
• commit fraud or submit false, misleading, or unauthorized payment information;
• attempt unauthorized access to systems, accounts, networks, or data;
• introduce malware, malicious code, or other harmful technology;
• interfere with website security, availability, performance, or normal operation;
• scrape, crawl, copy, or collect website data through automated means without authorization;
• collect another person’s information unlawfully or invade their privacy;
• misrepresent your identity or relationship with Merveloa™; or
• use website content or services for unauthorized commercial activity.

We may restrict access, suspend an account, cancel an affected order, or take other proportionate action when reasonably necessary to address prohibited activity, protect customers, or comply with law.

The Merveloa™ name, logos, branding, website design, text, graphics, photographs, videos, and other store content are owned by or licensed to us and are protected by applicable intellectual property laws. Product names, designs, images, or marks belonging to third parties remain the property of their respective owners.

You may not reproduce, republish, modify, distribute, sell, scrape, or commercially exploit protected store content without prior written authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or any third party’s intellectual property to you.

Where account or checkout features are available, you agree to provide information that is current, complete, and accurate. You are responsible for keeping your login credentials confidential and for activity conducted through your account to the extent permitted by applicable law.

Please notify service@merveloa.com promptly if you believe your account or order information has been accessed or used without authorization.

If the website allows reviews, photographs, comments, questions, or other submissions, you are responsible for ensuring that you have the right to share them and that they do not violate law or another person’s rights. You retain ownership of the content you submit.

When you voluntarily submit content for publication, you grant Merveloa™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, adapt for formatting, and share that content in connection with operating and promoting the store, subject to applicable law, platform settings, and our Privacy Policy.

Nothing in these Terms restricts or penalizes an honest review or opinion about our products, services, or conduct. We may moderate content that contains private information, infringes rights, is unlawful, harassing, obscene, unrelated, spam, or clearly false or misleading, where permitted by law.

We make reasonable efforts to present product information accurately. Product pages may describe dimensions, materials, finish, care instructions, suitability for holding water, and included items. Please review the specific product page before ordering because details vary by vase.

We may correct or update website content when an error, inaccuracy, or omission is identified. Material errors affecting an order will be handled under our Terms and Conditions and applicable law.

Merveloa™ offers sculptural ceramic vases designed to bring artistic character and modern elegance to everyday spaces. Styling suggestions, room images, articles, and other general content are provided for inspiration and informational purposes only.

General styling content does not replace product-specific care instructions. Place ceramic vases on a stable, level surface away from edges and handle them carefully. Add water only if the product description states that the vase is suitable for holding water. Contact our support team if you have questions about placement or care.

merveloa.com uses an e-commerce platform and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

The website may link to independent websites or services governed by their own terms and privacy practices. A link does not necessarily mean that Merveloa™ controls or endorses every aspect of that third party.

To the extent permitted by law, we are not responsible for independent third-party acts or content outside our reasonable control. This does not remove responsibility that applicable law places on us.

We may update, maintain, modify, restrict, suspend, or discontinue website features when reasonably necessary. Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, current, or error-free.

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and protecting your device, account credentials, and personal information. Do not send full payment-card details by ordinary email.

Purchases submitted through merveloa.com are additionally governed by:

• Terms and Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment & Security

If a purchase-specific provision conflicts with a general website-use provision, the applicable purchase policy governs that transaction to the extent permitted by law.

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis, without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by law, Merveloa™ and its directors, officers, employees, affiliates, agents, contractors, and service providers are not liable for indirect, incidental, special, punitive, exemplary, or consequential loss arising solely from access to or use of the website when such loss was not reasonably foreseeable.

Nothing in these Terms excludes or limits fraud, willful misconduct, death or personal injury caused by negligence where liability cannot be excluded, or any right, remedy, warranty, or liability that applicable law does not permit to be excluded or limited.

These Terms of Use are governed by the laws applicable to your use of the website, without taking away any mandatory consumer protection available under the law of your place of residence.

If a concern arises, contact customer support first so we can try to resolve it promptly and fairly. Nothing in these Terms requires you to waive access to a court, regulator, or remedy that applicable law makes available.

We may update these Terms when our website, technology, services, business practices, or legal obligations change. The revised version will be posted here with a new “Last updated” date and will apply prospectively from its stated effective date unless applicable law requires otherwise.

Material changes will be communicated in a reasonable manner when required by law.